Shipping policy
Bel Homme Beard Butter Co. — Shipping & Handling Policy
1. Processing & Handling Time
All orders placed through Bel Homme Beard Butter Co. are prepared, packaged, and fulfilled with meticulous care. Please allow up to 10 business days for processing and handling before shipment — although in many cases, orders may ship sooner.
Our products are crafted and packaged fresh, and this timeline ensures each order meets our quality and hygiene standards.
- Orders placed after 12:00 PM EST begin processing the next business day.
- During peak periods (holidays, sales, restocks), processing may extend closer to the 10-day timeframe.
- You will receive a shipping confirmation email with tracking once your order has been dispatched.
2. Shipping Methods & Delivery Times
We ship via USPS, UPS, or FedEx, depending on your location, order size, and the shipping option selected at checkout. Delivery times vary accordingly and typically range from 3–7 business days once your order has shipped.
Please note that delivery estimates are provided by the carrier and are not guaranteed. We are not responsible for delays caused by carriers, weather, or customs processing.
3. Tracking Your Order
Once your package ships, a tracking number will be emailed to you. Please allow 24–48 hours after shipment for tracking updates to appear.
If you do not receive tracking details within 10 business days of placing your order, please contact us for assistance.
4. Address Accuracy & Delivery Issues
Customers are responsible for ensuring that all shipping information is accurate at checkout. Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for replacement or refund.
If your package is returned due to address issues or failed delivery attempts, you may be responsible for additional shipping costs to resend your order.
5. Lost, Damaged, or Delayed Packages
If your order is marked as delivered but not received, please check with neighbors or your local post office first. If your order arrives damaged or appears lost in transit, contact us within 5 business days of the marked delivery date with your order number, photos (if damaged), and a brief description of the issue. We will review your case and work with the carrier toward a fair resolution.
6. International Orders (if applicable)
For international customers, shipping costs, delivery times, and carrier options vary. Customs fees, duties, and taxes are the responsibility of the recipient. We are not responsible for delays due to customs clearance.
7. Contact Information
For shipping inquiries:
Email: Mail@BelHommeBeardButter.com
Mailing Address:
Bel Homme Beard Butter Co.
744 South Street, Suite 874
Philadelphia, PA 19147
8. Final Note
While handling may take up to 10 business days, many orders ship sooner depending on availability, order volume, destination, and the shipping option selected. Your patience helps us maintain the level of excellence that defines the Bel Homme experience.
Thank you for your understanding and support.
